Quality Management
We understand the importance of quality to our customers. Therefore, we developed our Quality Management System, with unrelenting focus on meeting the ever-changing market demands and customer requirements. Our AIMS Quality System helps us continually improve the materials and services we provide. All of our plants, facilities and process are certified to ISO 9001:2000 standards, and we are dedicated to setting the benchmark for quality standards in our industry.

AIMS and ISO Certifications
The Superior Graphite Quality Management System is known as "AIMS”, an acronym for:

A
Adaptive means a flexible and changing system to meet the needs of our customers today and in the future.
I
Integrated means people and their functions react together to create a win / win situation for Superior Graphite and it’s customers.
M
Management means that the processes implemented are directed toward prevention, not detection, to create the climate for success.
S
Systems means materials, methods, machinery and manpower are working together to achieve the goal of Superior Graphite.

The AIMS system was certified to the ISO 9001 standard in 1994. Since then, all manufacturing sites have completed the transition to ISO 9001:2000. Our quality system registrars, SRI and BVQI complete annual surveillance audits to assure our ongoing compliance. Due to our ongoing cooperation with customers, and intense self-auditing program, the AIMS system is continually improving in order to meet our customer’s needs and expectations. Our quality management system is also registered with RAB, RVC and/or SWEDAC. Below, you will find our ISO 9001:2000 Certifications:
Chicago, Illinois Plants
Russellville, Arkansas Plant
Hopkinsville, Kentucky Plants
Sundsvall, Sweden Plant